Terms and Conditions PJ99 – Trusted Online Game Platform Usage Rules

PJ99 is an online gaming entertainment platform providing gambling services, including but not limited to online slots, Live Casino, fish shooting games, Sports Betting, bingo, and arcade games. All services are operated under the terms set out in this document.

By registering, logging in, or using PJ99's services in any form — including through the website pj99.vin or the official mobile app — you automatically confirm that you have read, understood, and agreed to all provisions of these Terms & Conditions and any related documents such as Privacy Policy and guide Responsible Gaming.

Terms used in this document:

• "Platform" – refers to pj99 services accessible via the website pj99.vin and the official mobile app.
• "Player" or "You" – refers to any individual who registers and/or uses the Platform's services.
• "Account" – refers to a user account registered on the Platform.
• "Balance" – refers to funds held within the Account that can be used for transactions on the Platform.
• "Wins" – refers to positive outcomes from legitimate gaming or betting activity on the Platform.

Each player is only permitted to have one (1) active account on the pj99 Platform. Ownership of more than one account by the same individual — regardless of name, phone number, email address, or payment method used — constitutes a serious violation of these terms.

When registering, you are required to:

• Providing accurate, current, and complete information as required by the registration form.
• Keep your password confidential and do not share it with anyone, including family members.
• Promptly update your account information if any relevant details change.
• Take full responsibility for all activities that occur under your account.

PJ99 reserves the right to request identity verification (KYC) from players at any time, particularly before processing withdrawals. The verification process may include requests for official identity documents such as a national ID, driver's license, or passport.

PJ99 Services is intended solely for individuals aged 18 and above. Registration or use of the Platform's services by individuals under the age of 18 is a serious violation.

By registering, you represent and warrant that:

• You are at least 18 years of age at the time of registration and throughout your use of the Platform's services.
• You are using personal funds from a legitimate and legal source to make deposits.
• Your use of the Platform's services does not violate any laws or regulations applicable in your jurisdiction.
• You are not currently under an active self-exclusion program on this Platform or any other platform.

PJ99 reserves the right to reject registration applications or close existing accounts if a player is found not to meet the eligibility criteria above.

All transactions on the PJ99 Platform are conducted in Indonesian Rupiah (IDR). Available deposit methods include QRIS, bank transfer, and digital wallets such as DANA, OVO, GoPay, and ShopeePay.

Deposit Terms:

• Funds deposited into your account are non-refundable and may only be used on the Platform.
• Players are responsible for ensuring the accuracy of transfer destination details before making a deposit.
• Depositing using another person's account or card is not permitted.

Withdrawal Terms:

• Withdrawals may only be made to a bank account or digital wallet registered in the name of the account holder.
• The Platform reserves the right to request identity verification before processing withdrawals, particularly for amounts above a specified limit.
• Withdrawals submitted on business days are processed in an average of less than 5 minutes; certain conditions such as system maintenance or additional verification requirements may extend the processing time.
• PJ99 reserves the right to temporarily hold withdrawals if there are indications of suspicious activity or a breach of terms.

PJ99 offers a variety of bonuses and promotions for new members and active players. Each bonus is subject to specific terms and conditions, which will be clearly stated on the relevant promotions page.

General terms applicable to all bonuses:

• Bonuses may only be claimed by players with an active and verified account.
• Each bonus has a rollover requirement (minimum wagering) that must be met before winnings from that bonus can be withdrawn.
• Each bonus can generally only be claimed once per player, per household, per phone number, and per payment method.
• PJ99 reserves the right to modify, suspend, or cancel promotions at any time with reasonable notice.
• Bonus abuse — including systematic "bonus hunting" — may result in bonus cancellation and/or account closure.

All games available on the PJ99 Platform use an RNG (Random Number Generator) system standardized by each respective provider. PJ99 does not manipulate game outcomes under any circumstances.

• System decisions regarding game outcomes are final and non-disputable, unless there is verifiable evidence of a technical failure.
• Players are prohibited from using any software, bots, or automation tools to play on the Platform.
• Collusion between players at Live Casino tables or in multiplayer games is strictly prohibited.
• If a technical disruption occurs during gameplay, the Platform will endeavor to restore conditions to their state prior to the disruption based on saved server records.
• Wins resulting from a verifiable technical bug or system error are considered invalid and will not be paid out.

The RTP (Return to Player) value for each game is available on the respective game information page at Game Lobby PJ99.

PJ99 reserves the right to temporarily suspend or permanently close a player's account without prior notice if a violation of these Terms and Conditions is found, including but not limited to:

• Holding more than one account (duplicate accounts).
• Use of a false identity or another person's data when registering an account.
• Use of bots, automated scripts, or game-manipulation software.
• Attempts at money laundering or using the Platform for any other illegal activities.
• Systematic bonus abuse.
• Inappropriate behavior or harassment toward other players or support staff.
• Players who have been verified to be under 18 years of age.

Players whose accounts are closed due to a terms violation are not entitled to recover any stored balance. For voluntary account closure requests, players may contact the support team and any remaining balance will be returned after the verification process.

PJ99 is committed to protecting players' personal data in accordance with industry security standards. Information you provide when registering and using the Platform is used solely for service operational purposes and is not sold to third parties for commercial use.

PJ99's use of player data includes:

• Player identity verification and eligibility.
• Financial transaction processing.
• Fraud prevention and illegal activity monitoring.
• Service improvement and user experience enhancement.
• Account-related communications, promotions, and service updates.

Full details on the types of data collected, how it is used, and your rights as the data owner can be found on the Privacy Policy ours.

PJ99 strives to provide a stable and reliable service, but cannot guarantee that the Platform will operate without interruption or error under all circumstances. The Platform is provided on an "as-is" basis without any implied warranties.

PJ99 is not liable for:

• Financial losses arising from gaming activity, including losses from valid bets.
• Service disruptions or unavailability caused by conditions beyond the Platform's control, including internet outages, system maintenance, or force majeure.
• Unauthorized access to an account resulting from the player's failure to keep their password confidential.
• Losses resulting from the use of information from unofficial sources claiming to represent PJ99.

PJ99 is committed to supporting healthy and responsible gaming practices. We provide a range of tools players can use to manage their gaming activity, including:

• Daily and weekly deposit limit settings.
• Bet limit settings per session.
• Temporary play break option (cooling-off period).
• Permanent self-exclusion option available for players who need it.

If you or someone around you shows signs of a gambling problem, we encourage you to read the guides and support resources available on the Responsible Gaming ours. This Platform is strictly intended for individuals aged 18 and above only.

PJ99 reserves the right to modify, update, or revise these Terms and Conditions at any time without individual notice to each player. Changes will be published on this page with an updated date at the top of the document.

Your continued use of the Platform's services after changes are published will be considered your acceptance of the updated terms. We recommend that you check this page periodically to ensure you are always aware of the latest applicable terms.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where pj99 operates. Any disputes arising from or related to the use of this Platform's services shall be resolved through the dispute resolution mechanism determined by the Platform.

Before filing a formal dispute, players are encouraged to contact the PJ99 support team first to seek an amicable resolution. Our support team is active 24 hours a day and ready to resolve issues quickly and professionally.

If a direct resolution cannot be reached, the dispute may be submitted through an arbitration mechanism designated by the Platform. Details of the arbitration procedure will be provided to the player if required.